Japan’s railway system is one the the most complex in the World. I’ve personally experienced it a few months back and it’s pretty consisting of many different and connected parts. Once you really experienced a few different trips, you start to understand its complexity and it becomes quite simple. But I do admit there’s been moments where I was found myself in a chaos where I didn’t knew what to do. I would say that most cases of a redesign are mostly based on a user experience in a goal to an improvement for a better overall experience.
I would like to share this beautifully executed UI/UX project by Isa Pinheiro’s concept at improving Japan’s railway and commuting system. She came up with a concept to remove a technology in use for the last 15 years and rely the users to their smartphones payments on the go and recharging as well. There’s probably some features and problems that have been overlooked but it’s definitely an interesting concept to look at.
Japan’s rail transportation is known as one of the most complex systems in the world. Carrying more than two million people per day, the rail system demands a fast and easy way for people to use it. Their rechargeable contactless cards have been around since 2001 and are the secret for Japan’s smooth commuting. This technology has been around for 15 years and little improvements have been done. People still need to rely on ticket machines at train stations to recharge their cards, to pay their monthly commuter pass and check transactions.
You should definitely check out the live prototype that is beautiful done and you can follow the userflow behind the concept: http://isapinheiro.com/?work=pasmo-application
More information: http://isapinheiro.com.